¿Cómo puedo solucionar problemas y administrar los ajustes de energía de mi Xumo TV?

  • Updated

You can use these settings to manage power preferences on your Xumo TV:

  1. To turn ON your TV with casting from your mobile device (see Can I cast or screen mirror on Xumo TVs?), you must enable Wake with media casting in Settings > Device settings > Power preferences.
    • Note: if you turn this on, your TV will consume more power while in standby.
  2. Por defecto, debes interactuar con tu televisor cada 8 horas para mantenerlo encendido (basta con pulsar un botón del mando a distancia). To keep your TV on all the time without any interaction, go to Settings > Device settings > Power preferences > Auto-off and set it to Off.
    • Note: if your TV is on an HDMI, Composite, or Antenna input and has no signal, it will always turn off after 15 minutes to conserve power, even if this setting is Off.
  3. You can set a sleep timer by going to Settings > Screensaver > Sleep timer.
  4. You can turn off the standby LED by going to Settings > Device settings > Power preferences > Power light and turning it Off.
  5. To choose which input is used when your TV powers on, see Can I assign a default input to my Xumo TV?

¿Por qué no funciona el botón de encendido del control remoto?

If you press the power button and your TV doesn't wake up, make sure your remote is pointed at the TV and that the bottom of the TV is free of obstructions. A continuación, prueba a pulsar de nuevo el botón de encendido.

Note: If you try to turn on your TV while it’s booting, it won’t respond to the POWER button (on remote or panel). This process takes about 1 minute, so if the power button doesn’t work after following the steps above, wait 60 seconds, and try again.

If you’re still having problems, reach out to our care agents, review Something’s not working with my Xumo TV remote. How can I fix it? or (as a last resort) try restoring your TV to the factory settings.

¿Por qué se oscurece la pantalla después de enchufar el televisor?

After setting up your TV, when you connect it to power (by plugging it in, turning on a connected power strip, or when power is restored following a power outage), if the TV was OFF prior to losing power, it will boot up into Standby.

This is to ensure the TV doesn’t turn on unexpectedly when power is restored after an outage.

 

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