Getting started with your Xumo Stream Box

  • Updated

Xumo Stream Box brings your favorite live TV, streaming apps, and personalized recommendations together into one seamless experience. This guide walks you through the 3-step setup - installation, activation, and a home screen tour - to get you up and running with ease.

What you’ll learn:

  • The Basics: An overview of what Xumo Stream Box offers, including free channels and "My List."
  • Hardware Setup: How to physically connect the device to your TV and power source.
  • Activation: Steps to pair your remote and link your Xumo account or TV provider.
  • Navigation: A tour of the home screen rows, apps, and the live TV guide.
  • Troubleshooting: Quick solutions for unresponsive devices, remote pairing, and TV control.

¿Qué es un decodificador de Xumo Stream?

Xumo Stream Box es un equipo de streaming que se conecta a cualquier televisor para que puedas acceder a todos tus servicios de streaming. Todas las aplicaciones están listas para ver sin necesidad de descargarlas, por lo que es sencillo y rápido ver tus favoritas. Busca fácilmente programas en todas las aplicaciones con solo usar tu voz.

Con la función Mi lista, puedes guardar tus aplicaciones favoritas en un solo lugar, e incluso crear listas diferentes para los miembros de tu familia. Plus, enjoy 300+ free channels with Xumo Play, our streaming service.

Set up your Xumo Stream Box

Set up your Xumo Stream Box and pair your remote to start streaming.

Before you start

Ensure you have:

  • A working internet connection with WiFi enabled (or an Ethernet cable for a wired connection).
  • Your WiFi network name and password.
  • A separate device with an internet browser for activation and Xumo account registration.
  • The make and model of your TV and external speaker system (if applicable).

Step 1: Connect to your TV

  1. Connect the HDMI cable to your Xumo Stream Box and TV.
  2. Plug the power supply into an electrical outlet. (Note: Only use the supplied power adapter; avoid outlets controlled by dimmers).
  3. Turn on your TV and select the correct HDMI source/Input.

Step 2: Activate and pair

Follow the on-screen instructions to pair your remote and activate your device.

  • Tip: Scan the QR code on your TV with your smartphone for easier activation.
  • Safety Note: Xumo will never charge you a fee to activate your device. Avoid fraudulent websites or technical support scams.

Provider-specific instructions

  • Spectrum subscribers: You can choose to "Continue with Spectrum" during activation to use existing credentials. If prompted, select Spectrum as your TV provider. For broadband-only subscribers, simply say "Spectrum" into your voice remote after activation to start watching.
  • Xfinity subscribers: If prompted, select Xfinity as your TV provider to watch your live content and favorite shows.
  • Users without a TV provider: You can set Xumo Play as your TV provider when prompted.

Troubleshoot common setup issues

If your Xumo Stream Box is unresponsive:

  • Try resetting it by unplugging the power supply and plugging it back in.
  • Ensure both ends of the HDMI cable are secure.
  • Try a different HDMI port on your TV.
  • Press the Power button to wake the device.

If your remote is unresponsive:

  • Check Batteries: If no red or green light appears at the top when pressing buttons, replace the batteries.
  • Line of Sight: Ensure you are within three feet of the device with a clear line of sight.
  • Re-pair: Press and hold the 1 and 3 buttons for three seconds until the light at the top flashes green.

Pairing the remote to TV/speakers:

If you cannot control volume or power, go to Settings > Connected devices > Remote. Select Control your TV or Control a speaker system and follow the prompts to enter your device brand and model number.

Get to know your home screen

Once activation is complete, you can navigate your home screen using these rows:

Recomendaciones

The Currently playing tile features live content from your TV provider or Xumo Play. Navigate left to see recently watched apps, or right for curated recommendations based on your watch history.

currently playing.png
Apps

Access 250+ available apps. Select View all or navigate right to quickly launch your top 15 apps.

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Mi lista

Your personalized watchlist. To add content, press the Add (+) button when browsing specific titles.

My list 1.png

My list 2.png

Browse by category

Scroll right from My List to explore specific categories including TV shows, Movies, Sports and Music. Here, you can explore recommendations, exciting new releases and more, compiled from across apps.

To the right of my list 2.png

Discovery and Live TV

View curated collections like the Top 20, or access your Live TV Guide (supported for Xumo Play, Spectrum TV, and Xfinity Stream).

Guide.png

Settings, Search and My subscriptions

In the last row of your home screen, you’ll find Settings, Search and My subscriptions. Explore settings to customize your Xumo Stream Box experience to your unique preferences. Use Search to find something new to watch. View and manage your subscriptions with My subscriptions. You can also access each of these areas with voice commands.

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Take a tour of your home screen

Take a tour of your home screen here:

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