Your Stream Box gives you control over when it sleeps and how it powers on. Understanding these settings helps you save energy, troubleshoot common power issues and customize your viewing experience.
What you'll learn:
- How to set up automatic standby and sleep timers
- What to do when the power button doesn't respond
- Why your screen stays dark after plugging in the device
Manage power settings
- Your Stream Box is set to automatically enter standby mode after 8 hours of inactivity. To wake your device, press the Home button.
- Set a custom standby mode by going to Settings > Start up and standby > Auto standby.
- Set a sleep timer by going to Settings > Start up and standby > Sleep timer.
Fix power button issues
If you press the Power button and your Stream Box doesn't wake up, make sure your remote is pointed at the device and that it is free of obstructions. Then, try pressing the Power button again.
If you try to turn on your Stream Box while it’s booting, it won’t respond to the Power button. This process takes about one minute, so if the Power button doesn’t work after following the steps above, wait 6 seconds and try again. If you’re still having trouble, try resetting your remote, reach out to our Xumo agents or try restoring your Stream Box to its factory settings if no other troubleshooting attempts work.
Troubleshooting a dark screen on your Stream Box
After you initially set up your Stream Box, whenever you reconnect it to power (either by pulling the plug/plugging it back in, turning off/on a power strip or when power is restored following an outage), it will boot up in Standby mode. This ensures the Stream Box doesn't turn on and stay on in the event that power is restored after an outage.
Note: Pressing the button will wake your device from Sleep or Standby.