Para instrucciones de configuración, más pasos para la identificación y solución de problemas, pregungtas frecuentes y más, usa el recuadro de búsqueda para encontrar una respuesta a tu problema.
For more help setting up your TV, please reference the Xumo TV user manual and Quick Start Guide for your TV manufacturer.
For questions regarding your TV or its hardware, visit the Hisense, Element, Pioneer, Sharp, or Westinghouse support site depending on your manufacturer. Es posible que necesites el número de modelo de tu televisor cuando hables con ellos. You can find it on the back of your TV or use your remote to find it by following the instructions for your TV version below.
Xumo TV version
First, identify which version of the Xumo TV interface you have.
There are two ways to identify your version:
- Presiona la
button on your remote or scroll down to the Settings tile on your home screen.
- If the first item in the Settings menu is Closed captions, select the Berry tab.
- If the first item in the Settings menu is Picture and sound, select the Teal tab.
- Look for one of the following logos in the top-left corner of your TV screen:
-
If you see this logo, select the Berry tab.
-
If you see this logo, select the Teal tab.
Berry
Find your TV model number
- Go to Settings > Device settings > About on your TV.
Teal
Find your TV model number
- Go to Settings > System management > System info > Hardware model.
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