First, identify which version of the Xumo TV interface you have.

There are two ways to identify your version:

1. Presiona la button on your remote or scroll down to the Settings tile on your home screen.
   • If the first item in the Settings menu is Closed captions, select the Berry tab.
   • If the first item in the Settings menu is Picture and sound, select the Teal tab.
2. Look for one of the following logos in the top-left corner of your TV screen:

• If you see this logo, select the Berry tab.

  

• If you see this logo, select the Teal tab.

  

Setting up parental controls

To set up parental controls for the Berry version, go to Settings > Parental controls on your TV, or say “Settings” into your voice remote and scroll down to Parental controls. Desde ahí, puedes:

• Set viewing restrictions based on US TV ratings, Movie ratings, and lock all or individual apps
• Choose a parental control PIN to bypass viewing restrictions
• Choose a purchase PIN to require a passcode before making purchases
• Reset your parental control settings and PINs

Note: Parental controls settings are specific to each TV. Si tienes más de un Xumo TV, tendrás que configurar los controles de acceso en cada uno de ellos por separado. Las restricciones de audiencia de TV y películas de EE. UU. solo pueden aplicarse a tu antena de TV. Las aplicaciones de streaming, otras entradas y los equipos conectados pueden seguir permitiéndote buscar y ver títulos restringidos.

Forgot your parental control PIN

Lost track of your parental control PIN? No problem-we're here to help you get back in control.

Why you need help with this: Your parental control PIN keeps your kids safe by restricting certain content and purchases on your Xumo device. If you've forgotten it, you'll need our support team to help reset it for you so you can continue managing what your family watches.

Esto es lo que hay que hacer:

• Contact our customer support team via the Chat Icon—we're available 24/7

How to reach us: Our support team is ready to help you anytime, day or night. Start a chat with us at xumo.com/support 

Setting up parental controls

To set up parental controls for the Teal version, you can use one of the following options:

1. Go to Settings > Parental on your TV.
2. Say “parental controls” into your voice remote.

From there, you'll be guided to create a PIN for the device. Once your PIN is set, you can manage the following options:

• Pin options include turning on for purchases
• Restricting movies and TV shows by age ratings
• Customizing apps requiring pin
• Changing and removing PIN codes

Note: Parental controls settings are specific to each TV. Si tienes más de un Xumo TV, tendrás que configurar los controles de acceso en cada uno de ellos por separado. Also, remember the PIN will be needed to reset your device