Keeping your Xumo TV up-to-date is straightforward. Xumo TV is designed to update automatically when connected to the internet.
In this article, you'll learn:
- How automatic Xumo TV updates work
- How to manually update your Xumo TV using a USB drive
- How to troubleshoot USB drive issues during an update
Automatic updates
If your Xumo TV is connected to the internet, it will automatically download and install the latest updates. No action is required from you — just stay connected and your TV will stay updated.
To keep your viewing experience seamless, regular updates are essential. They bring new features, improve performance, and ensure compatibility with the latest services.
How do I manually update my Xumo TV?
Before you begin
Ensure you have the following:
- A USB flash drive with enough free space (check the file size listed on the update page).
- A computer with internet access and a USB port.
The remaining steps depend on which version of the Xumo TV interface you have. Use the tabs below to identify your version, then follow the complete manual update process for your TV.
Xumo TV version
First, identify which version of the Xumo TV interface you have.
There are two ways to identify your version:
- Presiona la
button on your remote or scroll down to the Settings tile on your home screen.
- If the first item in the Settings menu is Closed captions, select the Berry tab.
- If the first item in the Settings menu is Picture and sound, select the Teal tab.
- Look for one of the following logos in the top-left corner of your TV screen:
-
If you see this logo, select the Berry tab.
-
If you see this logo, select the Teal tab.
Berry
Check your current software version
Check your current software version
Use your remote to find your TV's current build version:
- Go to Settings > Device settings > About.
Now, visit www.xumo.com/usb-update on your computer and check the latest software version available.
- If your TV is already up to date, no further action is needed.
- If your TV is not up to date, follow the steps below to install the update via USB.
Download and install the USB update
Prepare your USB drive
- Make sure the USB has enough space.
- Visit xumo.com/usb-update to confirm the file size.
Download the update
- Insert the USB drive into a USB port on your computer.
- On your computer, go to www.xumo.com/usb-update.
- Read and accept the user agreement.
- Download the update file to your computer.
Copy the update to your USB drive
- Open the folder where the update file was downloaded.
- Copy all update files to your USB drive.
Note: Make sure there are no other Xumo TV update files already on the USB. Some updates include multiple files — copy everything.
Insert the USB into your TV
- Safely eject the USB from your computer.
- Insert it into the Service USB port on your Xumo TV.
- Make sure no other USB devices are connected to the TV.
Start the update on your TV
- Go to Settings > Device Settings > Updates > Update Manually > Start USB Update.
Wait for the update to finish
- Your TV will show a message when the update is complete.
- It will restart automatically.
- Once it restarts, you can safely remove the USB drive.
Teal
Check your current software version
Check your current software version
Use your remote to find your TV's current build version:
- Go to Settings > System Management > System Info.
Now, visit www.xumo.com/usb-update on your computer and check the latest software version available.
- If your TV is already up to date, no further action is needed.
- If your TV is not up to date, follow the steps below to install the update via USB.
Download and install the USB update
Prepare your USB drive
- Make sure the USB has enough space.
- Visit xumo.com/usb-update to confirm the file size.
Download the update
- Insert the USB drive into a USB port on your computer.
- On your computer, go to www.xumo.com/usb-update.
- Read and accept the user agreement.
- Download the update file to your computer.
Copy the update to your USB drive
- Open the folder where the update file was downloaded.
- Copy all update files to your USB drive.
Note: Make sure there are no other Xumo TV update files already on the USB. Some updates include multiple files — copy everything.
Insert the USB into your TV
- Safely eject the USB from your computer.
- Insert it into the Service USB port on your Xumo TV.
- Make sure no other USB devices are connected to the TV.
Start the update on your TV
- Go to Settings > System Management > Resets & Updates > Manual Software update.
Wait for the update to finish
- Your TV will show a message when the update is complete.
- It will restart automatically.
- Once it restarts, you can safely remove the USB drive.
Note: Some older Xumo TV models may not display the “=” symbol on the on-screen keyboard. This can be a problem if your Wi-Fi password includes that symbol.
If this happens, you have two options:
- Change your Wi-Fi password temporarily to one that doesn’t use the “=” symbol.
- Use a wired internet connection by plugging an Ethernet cable from your internet router directly into your TV.
Once your TV is connected to the internet, it will automatically update to the latest software version. After the update, the on-screen keyboard will include the "=" symbol, so this issue won't occur again.
How do I troubleshoot issues with my USB drive during a Xumo TV update?
Make sure your USB drive is at least 4 GB of available storage space. Si tienes un problema con tu unidad USB, trata de reformatearla siguiendo estas instrucciones.
Windows
- Inserta la unidad USB en tu computadora
- Abre Windows Explorer y ve a tu unidad USB en Esta PC (p. ej., drive E:)
- Haz clic a la derecha en la unidad y selecciona Format
- Elige FAT32
- Desmarca la casilla Quick Format
- Haz clic en Start
- Haz clic en Yes
MAC
- Inserta la unidad USB en tu computadora
- Abre Disk Utility
- Selecciona tu unidad USB en el panel izquierdo
- Click Erase at the top
- Select MS-DOS (FAT) in the drop-down menu
- Haz clic en Erase
- Click Done
Note: Your browser settings must be set to allow pop-ups from xumo.com. If you do not see a download on your computer, check your browser settings to ensure you are allowing pop-ups.
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